Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you and Steely ("Company," "we," "us," or "our") concerning your access to and use of our website and services.

By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our website or use our services.

We reserve the right to change or modify these Terms at any time. Your continued use of the website following the posting of revised Terms means that you accept and agree to the changes.

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

Product descriptions, images, and specifications are provided for general information purposes only. We make every effort to display accurate colors, features, and details, but we cannot guarantee that your device's display of colors accurately reflects the actual product color.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product without prior notice.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

By placing an order, you are offering to purchase a product on and subject to these Terms. All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent transactions.

Payment must be received by us prior to our acceptance of an order. We accept major credit cards, debit cards, and other payment methods as displayed on our website.

All payments are processed securely through trusted third-party payment processors. We do not store your complete payment card information.

You represent and warrant that you have the legal right to use any payment method that you submit to us.

Shipping times are estimates and begin from the date of shipping, not the date of order. Delivery times may vary due to factors beyond our control.

Risk of loss and title for products purchased pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or customs.

International customers are responsible for all applicable duties, taxes, and customs fees.

Please ensure that the shipping address provided is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return unused products in their original condition within 30 days of delivery.

To initiate a return, please contact our customer service team. You will be responsible for return shipping costs unless the product is defective or we made an error.

Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned product.

Certain items are not eligible for return, including personalized or custom products, sale items, and products damaged due to misuse.

We stand behind the quality of our products. All Steely products come with a limited lifetime warranty against defects in materials and workmanship.

This warranty does not cover damage caused by misuse, abuse, accidents, normal wear and tear, or unauthorized modifications.

To make a warranty claim, please contact our customer service with proof of purchase and photos of the defect. We will repair or replace defective products at our discretion.

This warranty gives you specific legal rights, and you may have other rights that vary by jurisdiction.

The website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Steely, its licensors, or other providers.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material on our website without our prior written permission.

You agree not to use the website:

In any way that violates any applicable law or regulation.

To transmit any advertising or promotional material, including "junk mail," "spam," or any other similar solicitation.

To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.

To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website.

In any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the website.

To the fullest extent permitted by law, Steely shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the amount you paid to us for products or services.

Some jurisdictions do not allow the exclusion or limitation of liability, so the above limitations may not apply to you.

You agree to defend, indemnify, and hold harmless Steely and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the website or your violation of these Terms.

These Terms shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or your use of the website shall be resolved in the courts of Karachi, Pakistan.

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

For questions about these Terms of Service, please contact us:

Email: legal@steely.com

Phone: +92 321 1234567

Address: 123 Karachi Street, Karachi, Pakistan